Denise M Harvey, OD

Denise M Harvey, OD
Advanced EyeCare of Winfield 43 Ellis Avenue TROY, MO 63379
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Consumer Feedback

(4 Reviews)
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Avoid this place like the plague, when I was a patient there they told me they placed an order for contact trials. After I went back 4 times over the course of a month they told me they never ordered the trials. After a few months they sent me a series of bills for their services that they had not fully completed. And after that they sent me a registered letter that said and I quote:
"After careful consideration, I feel it would be in your best medical inteerest to seek the services of another optometry practice. I have decided to discontinue as your optometrist...."
No apologies, or sorry we PUT YOU ON THE HOOK FOR A MONTH! Folks, these people are downright rude. This is not a professional way to deal with ones mistakes.
I don't Wright these reviews to chastised optometrist but I sincerely believe that their behavior in this matter was shamless!
by A Very dissatisfied patient xxx.xxx.113.9
October 24, 2018
This is a great place to go. She has several offices and the staff is friendly. They do a fabulous job of catching things that others have missed. They are patient and give you time for your eyes to adjust between lens changes.

Very personal attention.
by Kathy xxx.xxx.108.82
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.37.2
July 09, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 26, 2012
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