Leslie R Masciarelli-Kisch, OD

Leslie R Masciarelli-Kisch, OD
4302 13th Ave S Suite #6 FARGO, ND 58103
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Do you think that the provider's staff are well trained?
Yes
by Anonymous xxx.xxx.244.204
April 27, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.98.201
February 05, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.63.19
March 12, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
No, it was fine
Was this provider's office easy to locate?
Fairly Easy
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.22.171
January 02, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by justintime xxx.xxx.76.143
September 10, 2012
Were you able to relax during your appointment?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 05, 2012
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They paid close attention to me and all of my questions were answered. Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. Their staff is very friendly and professional.
by Anonymous
February 16, 2012

Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment. I was impressed from the first moment I entered for my appointment and sat in their very comfortable waiting room chairs.

It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I am going to refer everyone I know here. I absolutely love this place.
by Anonymous
December 12, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 06, 2011
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
August 10, 2011
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