Terrance W Naberhaus, OD

Terrance W Naberhaus, OD
2420 S BABCOCK ST MELBOURNE, FL 32901
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Cindy Biehl xxx.xxx.218.101
February 20, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you recommend this optometrist to others?
Yes
by Anonymous xxx.xxx.153.142
November 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.219.21
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.24.129
April 20, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
December 27, 2011
The waiting area here is extremely spacious. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Anonymous
November 15, 2011

Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment. I was impressed from the first moment I entered for my appointment and sat in their very comfortable waiting room chairs.

Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Anonymous
August 30, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
August 09, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
May 18, 2011
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