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Donna M Guettler, OD

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Donna M Guettler, OD
(6 Reviews)
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1730 ALYCE LN ROCK HILL, SC 29732
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.9.14
October 08, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer flexible appointment times?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.211.230
October 07, 2013
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.171.111
January 18, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
August 16, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They always take the time to listen to me. I know they really care about me and what I have to say.
by Anonymous
March 31, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
March 30, 2011
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Map and Directions
1730 ALYCE LN, ROCK HILL, SC 29732