Donald K Taylor, OD

Donald K Taylor, OD
332 NORTH ST BLUEFIELD, WV 24701
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.48.189
October 18, 2014
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider friendly?
Extremely Friendly
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.252.1
July 02, 2014
They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. Their eye equipment for exams was ancient looking and seemed dangerous to use. They should probably consider upgrading it. I was never able to relax during my appointment. I was on edge the whole time. Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset. They weren't friendly at all during my appointment. They were rude and extremely unpleasant most of the time.
by Unhappy xxx.xxx.29.56
December 07, 2013
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.152.181
June 15, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Christina xxx.xxx.12.197
December 10, 2012
Was it easy to make an appointment with this provider?
Yes
Was this provider's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.156.121
November 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Cheryl Young xxx.xxx.117.130
June 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.169.158
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Mom o' Three xxx.xxx.133.220
April 17, 2012
They make sure to treat all their clients equally and without favoritism. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Their office was well organized and clean. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
March 01, 2012
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