Osvaldo M Gonzalez-Mulero, MD

Osvaldo M Gonzalez-Mulero, MD
8830 CAMERON ST STE 402 SILVER SPRING, MD 20910
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
This past February 23 I went to start my medical record in this facility, everything was ok until I got a bill telling me I own $13.34 for some venipunture I did not received. This office charge my medical insurance for a service they did not rendered. I tried to resolve this inaccurate bill with the Doctor secretary and his nurse supervisor to no avail. They told me they will take care of this situation with the billing department. Now in April I received the second notice for a bill that is not accurate. Now I will contact my medical insurance to report the fraudulent charge of a venipunture that never was performed.
by Enid xxx.xxx.3.252
April 14, 2015
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Fairly current
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.56.222
October 17, 2014
Does this provider welcome questions?
Absolutely
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
by Anonymous xxx.xxx.231.171
February 25, 2014
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.69.29
February 05, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.34.189
November 10, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this endocrinologist use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Rosie xxx.xxx.202.222
June 27, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.161.100
May 07, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this endocrinologist use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.37.54
March 29, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous xxx.xxx.223.10
January 30, 2013
Was this endocrinologist's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.53.110
October 08, 2012
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