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Gary W Edelson, MD

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Associated Endocrinologists

WEST BLOOMFIELD, MI

Associated Endocrinologists

West Bloomfield, MI
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Gary W Edelson, MD
(6 Reviews)
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6900 ORCHARD LAKE RD STE 203 WEST BLOOMFIELD, MI 48322
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.254.0
September 08, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by J xxx.xxx.121.110
October 01, 2012
Yes, the office was clean, the staff were nice. But don't try to get the doctor to call you back. The office staff will take your messages or questions and call you back. You have to get really upset or write a letter as I did to get him to call me back. One of the staff told me he he behind and has too many files backed up to call anyone. Took over a week to get results from blood work. An assistant said to me, "if the new medicine does not work, you may want to consider surgery" That should never have happened. That should only have been discussed with me by the doctor!

I finally wrote a letter today detailing all the issues with his office and in particular that I have been waiting a week for a call back and faxed it to his office.
He finally got him to call me back and that is how I now found out that the medicine dosage given to me by the assistant a week ago was drastically wrong. And to top it off he did not even apologize for the med mess up or anything in the letter.

I went to this doc originally because he has a great reputation. What a joke. Stay away from this doctor!!!!!
by LINDA FINKELBERG
June 27, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
June 08, 2011
Their staff is very friendly and professional. They were late a few times to my appointments. I wish they had made more of an effort to be on time. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette.
by Michael Barash
April 29, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
No, it was expensive.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 16, 2011
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Map and Directions
6900 ORCHARD LAKE RD STE 203, WEST BLOOMFIELD, MI 48322