Susan Touma, MD

Susan Touma, MD
1321 Hal Greer Blvd Huntington, WV 25701
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too cold?
No, it was fine
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.178.129
November 12, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.238.107
May 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.60.157
August 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.212.186
June 15, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you going to visit this provider again?
Sure
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 02, 2012
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider offer flexible appointment times?
Yes
by Anonymous
October 30, 2011
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 15, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes.
Does this dermatologist use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
Yes
by Anonymous
June 08, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
May 19, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 17, 2011
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