Glen S Kay, MD

Glen S Kay, MD
1400 ROUTE 300 NEWBURGH, NY 12550
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.27.117
November 05, 2012
Was this provider's staff friendly?
Not Really
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.135.124
April 25, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider friendly?
Very! The most welcoming office I've visited!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
November 06, 2011
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous
May 31, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 27, 2011
Been here a few times and it was always OK. Went today with my 2 year old daughter when it opened at 8:30am. We were the second patient there and were not seen until 10:00 due to the doctor not even arriving until after 9:00 and many patients being seen before us. While the nurse was examining my daughter she became upset with getting her ears checked. She asked Dr. Kay to help and he said "I don't deal with babies" nastily and walked away. He came in to examine her with an ATTITUDE and my daughter began to cry. I told her, "Dr.s make you feel better." Dr. Kay nastily said, "Yup." My daughter was upset and said, "Dr.s don't make you feel better." (Now please don't forget that she is TWO and at the doctor in pain and scared).... Dr. Kay replied to her as nasty as can be, "Oh, YOU must be right. Dr.s DON'T make you feel better!" He hastily checked her ears which were hurting her for days and told me with an attitude that they were fine and I should have thought that she was just teething. Then he plopped himself down into his seat, said that if she got a fever he'd call in antibiotics... HUH? We sat in silence as he typed on the computer and then he turned to my daughter and said, "BYE!" What a nasty doctor!!! If you are so miserable treating kids then make you practice adults only... plenty of doctors do. I will never be going back there for treatment.
by 2littlegirlies
October 12, 2010
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