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Jeffrey M Bernstein, MD

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Jeffrey M Bernstein, MD
North Shore Cardiac Imaging
(15 Reviews)
> Get Phone Number & Directions
2035 Lakeville Rd. New Hyde Park, NY 11040
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
He is thorough and explains everything to the patient.
by George Reuter xxx.xxx.234.219
September 22, 2015
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Yes
by susie xxx.xxx.162.83
April 20, 2014
Was this provider's office clean?
It was satisfactory
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.33.79
August 29, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you feel safe in this provider's care?
Yes
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.234.74
August 16, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.165.126
March 06, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.151.150
March 01, 2013
Did this provider have reasonable prices?
Absolutely!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.8.14
January 15, 2013
I had the misfortune to be the patient on the receiving end of the nurse's rude and obnoxious behavior. I had a 5o'clock appointment. I arrived there at 4.49 hoping to finish and get back to work. I was called in at 6.10 pm. I had to make several inquiries as to what time they will be ready for me. No one bothered to advise me if they had a delay for any reason. When I said as much to the nurse- that at least someone should have the courtesy to inform me if there was an expected delay, she immediately launched on a rude lecture to me that I was in a medical office and that she had an emergency with a 25 year old. As a matter of fact she lectured me like I was the idiot and she was totally superior to me. Her disdainful tone and her demeanor made me hesitant to have her conduct my echo stress test. I asked to speak with the doctor. I objected to her attitude and asked her if she is inviting a lawsuit against the doctor's office. Another employee who was in the office at the time cautioned her not to respond and promptly said to her "don't worry you have a witness". I am 54 years old. Not only did she discriminate against my age but she totally treated me like I was dirt in the doctor's office. It seems that being a patient with no witness is a hindrance when you go to the doctor's office because they have witnesses there to ensure they are covered. They had advised me not to take any of my high blood pressure medication before going for the stress test so I had to put up with her rudeness while my heart was pounding and my blood pressure was extremely high. I was extremely embarrassed by her attitude and her tone. As a matter of fact I left without getting my stress test done. I plan to call the insurance company. It is extremely sad that you put your life in the hands of the doctor and his nurse treats the patient like they were not worthy of the care meted out to them. The nurse acted as if she was doing me a favor to see me. I must admit that after I asked to spoke with the doctor, Dr. Jeffrey Burstein because of her attitude, he tried to get me to go to his office to talk over the matter. I refused because the situation was clearly biased. How secure is a patient's health and rights when going for a stress echo test when you have to put up with the nurses bad attitude prior to the stress echo test? For the record I am sending this review to the consumer protection department not just for me but for all the unfortunate people who are subjected to this sort of condescending attitude from nurses who should know better.
by Lily xxx.xxx.166.38
December 05, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Absolutely!
by Ravi B xxx.xxx.111.249
October 06, 2012
Dr. Bernstein made sure every single question I had was answered, Their staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by Not Happy with their Billing Dept. xxx.xxx.227.218
September 11, 2012
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Map and Directions
2035 Lakeville Rd., New Hyde Park, NY 11040