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Richard A Schwarz, MD

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Richard A Schwarz, MD
(14 Reviews)
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4 TERRY DR UNIT 10-A NEWTOWN, PA 18940
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
There are many doctors at this practice, but The office manager, Kathy was so rude and unprofessional. After knowing that I had a disability, after I reluctantly had to explain why I missed appointments, she continued to be insensitive, loud and extremely condescending. In addition, very harshly told me that " they could not have me as a patient here". This woman needs some customer service training and the doctors at this practice need to know how they are being represented. I would NOT recommend this practice. I really taken back with the treatment I received. I am a professional and would not give this office any stars due to poor office manager behavior.
by cc xxx.xxx.101.109
December 04, 2014
Doctor was wonderful, office staff messed up insurance 3 times after calling them for months. Billing manager was rude and unprofessional!!
by Unsatisfied and Frustrated Asthmatic xxx.xxx.187.16
August 22, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you experience unnecessary pain during your visit?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.81.0
December 26, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.19.165
July 11, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office too cold?
No, it was fine
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 17, 2012
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by RG
February 10, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 23, 2012
Would you recommend this asthma - allergy specialist to others?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 18, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this allergy-asthma specialist friendly?
Extremely Friendly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have reasonable prices?
Yes
by Anonymous
October 17, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Extremely comfortable; I could have fallen asleep
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 08, 2011
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4 TERRY DR UNIT 10-A, NEWTOWN, PA 18940