Kerstin N Medwin, DC

Kerstin N Medwin, DC
Albany Total Wellness 130 Everett Road ALBANY, NY 12205
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Consumer Feedback

(73 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Very good experience.
by Larry xxx.xxx.15.238
October 10, 2014
Did this provider seem knowledgeable and competent?
Definitely
Is this business handicap-accessible?
Absolutely
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Was this chiropractor friendly?
Extremely Friendly
by Anonymous xxx.xxx.157.219
July 06, 2014
I had never been to a chiropractor before seeing Dr. Medwin, and I was skeptical. She and her staff really turned my attitude around! She was scientific and practical, and performed procedures on my sore back that had nearly miraculous results. I've been telling everyone to go there!
by Andrea xxx.xxx.150.86
April 11, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.150.42
February 09, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.236.187
December 06, 2013
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. The equipment they used during my adjustment was very advanced and sophisticated. It made me much more comfortable knowing that I was getting the most safe, current treatment. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They made the extra effort to make sure every question and concern I had was addressed.
by JO xxx.xxx.134.210
November 25, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.130.202
October 09, 2013
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Wayne Collins xxx.xxx.58.124
October 02, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
by Anonymous xxx.xxx.119.51
September 06, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.137.113
August 26, 2013
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