James C Mattson, DDS

James C Mattson, DDS
18455 SW Alexander St # A Beaverton, OR 97005
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you experience unnecessary pain during your visit?
No
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.11.56
May 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.66.196
August 13, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only have the crowns & fillings I got last for a long time, they have lasted way longer than they are supposed to. Dr Mattson and his staff are extremely friendly and accommodating. I have never felt more welcome at a dental appointment, maybe that's why I have been going there for almost 30 years!!! All of my questions are always answered and explained in depth. I am usually seen almost as soon as I walk in the door. I don't have to reorganize my day around my appointment , they always make it easy for me. If you go to this office you'll see what I mean!
by Judi
November 28, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 20, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
September 21, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
July 12, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money.
by Don Liebzeit
April 28, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
March 20, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
March 15, 2011
Does this provider use current and safe equipment?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
February 25, 2011
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