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Donald M Konen, DDS

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Donald M Konen, DDS
(9 Reviews)
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2015 Bridge St NW Grand Rapids, MI 49501
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Love Dr. Don and his staff. They are knowledgeable and take the time to explain each procedure so that me (the patient) understands everything. I have had a fear of the dentist since a bad experience as a child. They have totally taken that into account and reassures me so that I am comfortable with every step of the process. I recommend them highly! Especially to those who still have fear of dental procedures!
by Jo Marsiglia xxx.xxx.133.173
November 13, 2017
AMAZING DENTIST!!! Walked around the office I worked at 5 years ago asking if anyone loved their dentist... and only one coworker said they loved theirs - Dr Konan. I've been with them ever since! I've even moved 30 minutes from their office, and I still make the drive. Wonderful dentist, amazing staff. LOVE THEM! Highly recommended!!!
by Jaimie xxx.xxx.61.36
March 03, 2016
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by APRIL xxx.xxx.159.5
July 14, 2013
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the dental equipment clean?
Absolutely! It looked brand new
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.59.248
June 24, 2013
Did this provider have reasonable prices?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this dentist friendly?
Extremely Friendly
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous xxx.xxx.66.34
May 03, 2013
I have been going to Dr. Konen for over 10 years now. The staff is always friendly yet professional. The care is excellent and reasonably priced. I would recommend Dr. Konen to anyone.
by Traveller xxx.xxx.10.163
February 05, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was the dental equipment clean?
Absolutely! It looked brand new
by Priscilla xxx.xxx.182.254
January 27, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.137.154
October 29, 2012
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
August 12, 2011
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Map and Directions
2015 Bridge St NW, Grand Rapids, MI 49501