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John S Cassella, DDS

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John S Cassella, DDS
(4 Reviews)
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68 Main St Lenox, MA 01240
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
2 star average for Recommended
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by nano xxx.xxx.84.2
February 28, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.164.236
October 06, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem irritated to be working with you?
No, they were polite
Would you recommend this dentist to others?
I Already Have
by Anonymous
July 28, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
by Anonymous
July 20, 2011
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Map and Directions
68 Main St, Lenox, MA 01240