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American Dental Ctr-Palmdale

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American Dental Ctr-Palmdale

(1 Review)

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300 E Palmdale Blvd Palmdale, CA 93550

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(1 Review)

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I just cancelled all appointments and closed the books with American Dental in Palmdale, CA. A family situation arose that caused me to cancel several appointments during the week. I called at 1:30pm to reschedule my son’s dental appointment at 8am the following morning and because I was within 24hours they wanted to charge me a cancellation fee of $25. They were unwilling to forego their policy and said that it would be upheld for all patients. They were more worried about the $25 fee than they were about maintaining a relationship with their patient. Therefore, they lost four patients because of their ridiculous cancellation policy.

by pkossow

June 07, 2011

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300 E Palmdale Blvd, Palmdale, CA 93550

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