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Susanne K Wu, DDS

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Susanne K Wu, DDS
(5 Reviews)
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1660 Westwood Dr # H San Jose, CA 95101
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I love how much attention to detail they show. They are always so careful and meticulous. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. They took over one hour to make sure my 8year old daughter understood what was done and why, and to educate her in a very cheerful entertaining way how to take best care of her teeth. They always discuss your treatment plans with you to make sure that you get the best possible "return on investment". I've never seen a dental office that cares about their patients more than they do. I feel like they really have my best interest in mind. Our whole family feels very well cared for for over 9 years.
by Brit xxx.xxx.122.195
January 24, 2013
I'm always amazed at how considerate and concerned they are for our well-being. Their advice is always wonderful and completely unbiased. Dr. Wu made our son's dental experience beyond awesome, her advice from the time he was 3 yrs old to his current teen years has been the best. They are not the money hungry selling all the unnecessary stuff type dentist - nope, they are pratical, professional and incredibly nice and gentle. Strongly recommend them for any family.
by Stehlik family
December 19, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous
November 11, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous
August 03, 2011
Read your bills carefully! There has been several times I noticed unauthorized charges on my bill. It's a great place to get your teeth cleaned but avoid this place for any major work such as bridge, crown and major fillings. They simply falls out after a year or two.
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating.
by Eric
June 10, 2011
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Map and Directions
1660 Westwood Dr # H, San Jose, CA 95101