Greenhaven Dental Group

Greenhaven Dental Group
Greenhaven Dental Group 925 Secret River Dr Sacramento, CA 95831
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I dont like the service I'm not comfortable the dentist is rude!
by Catalina Williams xxx.xxx.177.126
February 09, 2016
Dentist doesn't wear gloves when examining mouth. Didn't order a root canal when I needed one and I unnecessarily suffered extreme pain for 7 days, taking 800 mg of ibuprofen around the clock until I went to see another dentist who did the root canal and solved the problem.
by lg xxx.xxx.185.177
August 08, 2014
Did this Dentist answer all of your questions?
Yes
Did this Dentist take the time with you that you needed?
Yes
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Not really
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Yes
Did you leave the Dental office feeling satisfied with your visit?
Mostly
by Anonymous xxx.xxx.248.24
April 08, 2014
Was this dentist friendly?
Extremely Friendly
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous
September 19, 2011
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
August 02, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
July 07, 2011
Was the waiting area spacious?
Yes
by Anonymous
June 28, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 31, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 29, 2011
The staff is upbeat and considerate. The dentist herself is an absolute charmer, with a positive attitude and a good deal of knowledge on her chosen profession. They are very upfront about any costs that you might incur, and if they cannot help you, am able to give the contact info of anyone who is. They are very considerate of any pain you might feel on more instrusive procedures (I've gone through a deep cleaning) and are quick to give options when possible. The dentist is committed to saving your teeth and protecting them.

The facility itself, though small, was very clean and neat. There were no smells and both the staff and dentist made sure that their tools were sterilized - often, they came out of a air tight bag, clean and ready for use.

I think my only complaint is that the dentist is very reluctant to prescribe any pain medication or antibiotics for more intrusive procedures. I recently went through a multiple tooth extraction, and was told just to take ibuprofen as needed. By the time I found out I would need something stronger, the office was closed for the weekend. Of course, this reluctance can be a very good thing, as I feel it shows that she takes her responsibilites very seriously.

It's a great little office, and the dentist is awesome. I really recommend it!
by Monique
April 11, 2011
Add a Review