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Western Dental Orthodontics

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Western Dental Orthodontics
Western Dental Orthodontics
(10 Reviews)
> Get Phone Number & Directions
4409 Ming Ave Bakersfield, CA 93309
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
great DR. horrible wait time
by unknown xxx.xxx.146.171
May 25, 2016
they have great customer service . Im kind of sad that hossein is gone now he was always great doctor. he will be missed :(
by romalia xxx.xxx.146.171
March 16, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Were the staff members able to answer your questions?
Some
Did this provider seem knowledgeable and competent?
Somewhat
Was the personalities of the staff well suited to a holistic approach to care?
The staff could have done a lot more to create a welcoming atmosphere.
by Anonymous xxx.xxx.106.185
August 19, 2014
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Totally yes
How would you compare this provider to others in his/her field that you have visited?
Very good
Did a staff member acknowledge or greet you when you entered?
Definitely
Were the restrooms clean at this provider's office?
Absolutely
by Carlos R. Reyna xxx.xxx.161.225
May 01, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.8.178
June 19, 2012
For the love of all that is holy, DO NOT EVER GO HERE. EVEN IF IT'S AN EMERGENCY. If I could give this place negative stars, I would give them all of the negative stars in the world. These people are seriously crooked douchebags.

I went in here a few years ago because I had some serious dental issues, and even with insurance, I couldn't afford the copay at most dentists. My aunt saw a commercial for Western Dental which said they will give anyone a payment plan for their copay, so I went.

I got there before 10 in the morning, and I had a really short wait to get back there and get x-rayed. Most places will x-ray you, then send you home with antibiotics (my wisdom teeth were indeed infected) and have you come back for treatment later. Not this place. They showed me my x-ray, and told me I needed 8 root canals on my front teeth. I told them my back teeth were hurting. They assured me it was pain transference and those teeth were okay. OKAY THEN. I asked how many root canals they would do today and the assistant told me probably two or three.

So I got sent into the back with an Asian dentist, and I probably blocked his name out because it was horrible. He started working on my teeth around 10:30 in the morning. It was AWFUL. He didn't use enough novocaine, and I kept flinching because it hurt. He actually YELLED in my face to stop moving. When I asked to have it numbed again, he said it wouldn't work. I didn't know then, but this guy was grinding down all 8 of my teeth that they said needed root canals.

A few times throughout the nightmare experience, he would get up and leave for long periods of time. I cried throughout the whole thing. I am not a crier, even when it comes to pain, but it hurt so badly I couldn't stop. One assistant actually walked by while I had these metal rods sticking out of all of my teeth, and laughed at me while I was sitting there crying.

So the drilling/grinding was awful, and so were the stabbing metal rods and holding my mouth open for hours. Then he topped it off by pouring in the filling which burned. When he was finally done it was after 8pm. I sat there in pain, with no food, water, or cigarettes ( I smoked then), for almost 10 HOURS. Then when I was walking out to the receptionist area, he was like "Oh make and appointment for two weeks from now for your caps. Your insurance only covered this, so you have to buy those."

If I wasn't in such a state from what happened I honestly would have hit him in the face. I went out to the receptionist, and I said I wasn't making an appointment, and I left.

They tried to bill my insurance, and I disputed that. I went to a new and better dentist (Centennial, which I wish I would have known about before the Western Dental incident), where they said the x-ray Western Dental took was useless. It wasn't done right, so you couldn't actually see anything. So I'll never know if I needed those root canals or not. I probably didn't.

It turned out my pain was from a broken wisdom tooth, and the fact that the roots from my wisdom teeth broke into my sinus cavity and I needed the membrane repaired. I was told Western Dental can't perform oral surgery, so that's probably the reason they gave me all those root canals. Just to get me in for something they could actually do,

I explained everything to my insurance company, and since Western Dental never gave me a consent form to sign (or even showed me a plan), the insurance company threw their claim out. I contacted some attorneys, and was told that medical malpractice doesn't hold up in Kern County, so basically tough shit.

I never did have the money to get caps on my teeth, and the root canals weren't done properly anyway (my teeth were malformed) and now my teeth are horrible looking because most of the work they did broke apart. And now I have panic attacks whenever i even consider going to the Dentist. I really really hope someone puts them out of business.
by Sarah xxx.xxx.202.172
May 03, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.185.111
April 16, 2012
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider use excessive foul language?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 17, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Samantha Medina
April 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider listen to your input and concerns?
Yes
Did this provider use excessive foul language?
No
by Anonymous
April 06, 2011
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Map and Directions
4409 Ming Ave, Bakersfield, CA 93309