Albert L Berra, DDS

Albert L Berra, DDS
721 W Olive Ave Porterville, CA 93257
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you leave the Dental office feeling satisfied with your visit?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was the Dentist able to take and develop x-rays in their office?
Yes
Was this provider friendly?
Extremely Friendly
Did the Dentist's staff seem friendly and welcoming to you?
Yes
by Anonymous xxx.xxx.96.91
April 10, 2014
Dr. Berra was my orthodontist back in the early-mid '80s. I have lived in Texas for over 20 years now, but every dentist I have been to since living in Texas has raved about my orthodontic work, always asking who my orthodontist was, and disappointed that he isn't in this area. The dentist I see now (have been with them for over 12 years now) commented again today that my orthodontic work was the best that she has ever seen and how amazing that I still have such a perfect bite nearly 30 years later. She told me I was very lucky to have found such a fantastic orthodontist.
My sister was also a patient of Dr. Berra and we have discussed this before. She has also had the same experience when she has visited dentists, having them make comments about her great orthodontic work.
Dr. Berra is the best! Thank you for your awesome work!
by Ruth (Hart) Justice xxx.xxx.46.123
September 07, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find.
by Alex xxx.xxx.81.135
April 24, 2012
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office easy to locate?
Fairly Easy
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
May 26, 2011
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
by Anonymous
May 10, 2011
They are always prepared for my appointment and remember everything about me. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by t.tobie
May 03, 2011
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