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J Roland Porterfield, DDS

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J Roland Porterfield, DDS
(7 Reviews)
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1555 E Trinity Blvd Montgomery, AL 36101
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
If I need to, I'll return
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.153.211
April 29, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the dental equipment clean?
Absolutely! It looked brand new
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous xxx.xxx.121.11
January 24, 2013
Dr. Porterfield has done 8 root canals for me and I can recommend him without reservation. He is VERY gentle and makes sure I experience no pain during the procedure. He and his staff are professionals. He explains everything he does in a calm and reasuring manor. Actually, my visits to him are MUCH BETTER (even though its a root canal) than a visit to my regular dentist. If I need additional root canals (God forbid!) I will again drive from Opelika to see Dr. Porterfield!
by Billie xxx.xxx.98.105
April 03, 2012
Had to have multiple root canals in the last year and had one done at Dr. Porterfields office and the others done at other places due to two teeth breaking. Dr. Porterfield was by far the best. I felt absolutely no pain during the procedure and the pain after was minimal. I would never had seen others for root canals if it hadn't been an emergency. No one compared to the comfort and ease. He took time to explain everything step by step and oddly enough I was more relaxed during that procedure than I had been in months.
by Alison
June 30, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 02, 2011
I am in disagreement with the first review. I have only been to Dr. Porterfield once, but it was the most pleasant experience I have ever had at any dentist. The building is on a busy street, but once you walk inside it is quiet and peaceful. There were 2 secretaries who were very polite and helpful, and I was seen within 10 minutes of my arrival. Dr. Porterfield did not schedule any other patients during that time, so I was immediately seen and he took time to explain my condition to me before continuing with the procedure. He made sure I was as comfortable as possible, and he was both quick and precise. The entire procedure lasted 45 minutes and was completely painless. Thank goodness my insurance covered about 80% of the procedure, so it only cost me about $170. I was in and out of there in no time. I would HIGHLY recommend Dr. Porterfield. He was knowledgeable, friendly, and very professional. Hopefully I won't need to go back to him for another root canal, but if I ever do I actually won't mind going to him.
by lsaunde
January 27, 2011
This was the most unprofessional dentist office I've ever been to. At the beginning of February 2009, I was referred here through Tricare while I was active duty. They never asked for an ID or billing information. When I was seen, the endodontist kept saying that he was uncomfortable performing a root canal even though I was in my second trimester. My main issue was that I kept asking what the risk was and why he was uncomfortable, and he didn't know anything about the risks. I turned out to have a pretty bad infection in that tooth. Over a month later, his office tried to bypass my insurance and bill me directly - $100 to tell me he wasn't comfortable performing a procedure.
by StephanieM
March 12, 2009
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Map and Directions
1555 E Trinity Blvd, Montgomery, AL 36101