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Robert A Helm, O.D.

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Robert A Helm, O.D.
(7 Reviews)
> Get Phone Number & Directions
2755 E Andrew Johnson Highway Greeneville, TN 37745
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Great Dr. He found a problem with my eyes that could have been really bad. Set me up with a Dr. in J.C. had surgery, and now I'm ok. Wouldn't go anywhere else.
by Tracie xxx.xxx.228.25
August 05, 2015
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.241.4
September 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.54.163
June 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.234.242
April 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.168.42
March 22, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
December 02, 2011
I was confident that they were using the latest treatment methods. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They have really great customer service here. They always put their customers first, regardless of the situation. The chairs in their waiting room were definitely above average. I was comfortable. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
March 14, 2011
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Map and Directions
2755 E Andrew Johnson Highway, Greeneville, TN 37745