Maria I Cardona, O.D.

Maria I Cardona, O.D.
170 Maplewood Avenue, Suite 2 Maplewood, NJ 07040
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
They were average
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.243.252
June 11, 2014
I am very disappointed with their service. First, it took 3 weeks to order the frame. Second, when the glasses finally arrived, the frame was a wrong color – brown instead of black. One week later, the right glasses arrived, but since I picked it up in the evening, I did not have a chance to see if the transition lenses are working. Next day I was wearing the glasses outside and the lenses did not change dark, as they should have. It took another week to replace the lenses. I do not recommend this place and I will not return there in the future.
by Chris P xxx.xxx.46.58
March 17, 2014
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous xxx.xxx.32.137
February 22, 2014
Are you going to visit this provider again?
Without a doubt!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.24.231
July 08, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.220.191
July 03, 2013
Did you experience unnecessary pain during your visit?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.36.3
January 30, 2013
I go to Dr. Cardona’s office every year for my eye exam and glasses, if I need a new pair. She has a lovely waiting area and a nice selection of frames. Her warmth and knowledge is very apparent from the first moment that you meet her. If you have questions or concerns, she explains things in a way that is easy to understand. Her office is right in the heart of the Maplewood village—a lovely spot!

by Anonymous
January 05, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
October 17, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
August 29, 2011
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
June 09, 2011
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