Samuel Hathy III, O.D.

Samuel Hathy III, O.D.
Hathy Vision Center 10400 San Jose Boulevard, #6 Jacksonville, FL 32257
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Consumer Feedback

(48 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Anonymous
June 02, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 01, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider friendly?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous
May 31, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 04, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
May 02, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 27, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
April 15, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Anonymous
March 01, 2011
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