Samuel Hathy III, O.D.

Samuel Hathy III, O.D.
Hathy Vision Center 10400 San Jose Boulevard, #6 Jacksonville, FL 32257
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Consumer Feedback

(48 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 27, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's staff friendly?
Friendly Enough
by Anonymous
October 22, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
October 21, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
September 26, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 10, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this optometrist to others?
I Already Have
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
by Anonymous
July 25, 2011
I was very impressed with the level of knowledge that they had about different types of contacts. They were so helpful that they even recommended a brand that they thought would be appropriate for my lifestyle. They always make sure to return my phone call as soon as possible. They've never left me waiting. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
July 06, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Anonymous
June 29, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the waiting area spacious?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 22, 2011
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