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Thomas J Prignano, O.D.

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Thomas J Prignano, O.D.
(14 Reviews)
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477 Connecticut Boulevard, #301 East Hartford, CT 06108
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Was the provider's staff helpful and knowledgeable?
Yes
Were handicap accommodations well done?
Yes
by Anonymous xxx.xxx.22.2
October 31, 2014
Did this provider take time with you at your appointment?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.22.1
August 29, 2014
Did you feel like this provider's office was sufficiently staffed?
Yes
Did you think that this provider was thorough with you during your appointment?
Very
Did you feel that your waiting time was acceptable?
Absolutely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.153.251
April 17, 2014
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Spark xxx.xxx.52.22
September 30, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.47.208
May 13, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.240.38
March 20, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by camille grant xxx.xxx.131.100
March 05, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you by name?
No, I always have to remind them
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.227.21
January 12, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.196.56
January 09, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.47.181
October 05, 2012
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Map and Directions
477 Connecticut Boulevard, #301, East Hartford, CT 06108