Steven A. Miller, O.D.

Steven A. Miller, O.D.
34806 Yucaipa Boulevard Yucaipa, CA 92399
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.224.234
September 09, 2013
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have reasonable prices?
Absolutely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.221.66
May 14, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 17, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Would you recommend this provider to others?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
January 13, 2012
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I would send my friends and family here. I was pleased with my experience. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Their prices were very fair. The level of care you get for the price is outstanding.
by Anonymous
September 28, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
Sometimes, but not always
Were you able to relax during your appointment?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
August 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
July 18, 2011
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 08, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They have really great customer service here. They always put their customers first, regardless of the situation. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Anonymous
April 01, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 02, 2011
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