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Karl M. Larsen, O.D.

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Karl M. Larsen, O.D.
(15 Reviews)
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7324 W Cheyenne Ave., Suite 1 Las Vegas, NV 89129
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.66.118
September 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by RW xxx.xxx.189.81
September 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Becky xxx.xxx.49.128
September 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.66.118
July 12, 2012
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
February 16, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 01, 2012
Dr. Karl Larsen has rude and ignorant staff in his office. I suggest you find another place to care for your eyes if you intend to have a pleasant experience. If you have the misfortune of dealing with Melanie, you will understand what I mean. It is really not worth the aggravation.
by Anonymous
December 28, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 06, 2011
***** Uncaring & Incompetent – Look Elsewhere *****

Below are the problems I have encountered with Dr. Larsen, OD (AKA, Professional Eye Care Center and Larsen Larsen and Starlin LLC). I have been a patient and customer for several years.

My general opinion is that neither the office staff or Dr. Larsen doesn't care. He refuses to acknowledge that there are problems in his office that start with him. The order taker didn't care to call me back which would have cleared up many things. When I showed up, they didn't care to make exceptions for their mistakes. Doctor Larsen didn't care to even acknowledge the problems that he witnessed in the office, nor call me back personally. He instead had Nicole call me back on his behalf, then went home early. Larsen, nor anyone else in the office, has reached out to remedy the situation with my incorrect prescription glasses, billing, and incompetency

I urge you to look into other offices so to as avoid any problems with this office.
by Anonymous
September 28, 2011
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Map and Directions
7324 W Cheyenne Ave., Suite 1, Las Vegas, NV 89129