Ken N. Factor, O.D.

Ken N. Factor, O.D.
4550 E Bell RD, Ste 104 Phoenix, AZ 85032
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
High prices, but you pay for what you get because they provide more than excellent attention and very good quality products ;)
by Diana L xxx.xxx.16.57
July 02, 2015
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider use current and safe equipment?
Yes
Was this provider late to your appointments?
No, they were on time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Arizona Gifts xxx.xxx.73.34
January 07, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.44.34
May 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.196.5
April 03, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
November 11, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
July 07, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous
June 22, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
April 25, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
March 30, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.
by Anonymous
March 28, 2011
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