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Dan Leber, OD

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Dan Leber, OD
Leber Eye Care
(12 Reviews)
> Get Phone Number & Directions
20542 N Lake Pleasant Rd Suite 107 Peoria, AZ 85382
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.230.62
December 28, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by C. Weeks xxx.xxx.39.138
November 20, 2012
Dr. Leber is an amazing optometrist that really devotes his time to his patients. I was very comfortable and all me questions were answered completely. He is the best optometrist that I have ever been to.
by jjohnson xxx.xxx.114.233
August 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.52.175
June 09, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions.
by Anonymous
February 21, 2012
After 4 visits and 3 months of waiting, I was slipped the wrong pair of contacts because the ones that I had ordered through Dr. Leber's office were no longer available. When I realized I was given the wrong contacts, I turned around and brought them right back. The next day, Dr. Leber himself called me to inform me that my contacts were in. Finally, after 3 months I was going to get my contacts or so I thought. I arrived at his office only to find that he was trying to give me the same contacts that I had refused the day before. This was when I was told that the contacts I requested were no longer available. I let him know that I would be using a different Doctor in the future because even if my requested contacts were no longer available, I wanted a Doctor that I could trust to contact me and give me options instead of ordering an alternative and passing it off as what I requested. I asked my insurance company not to pay Dr. Leber for the contacts and filed a dispute with them to recover the amount so that I could use it towards contacts elsewhere. Dr. Leber lied regarding the situation to my insurance. I called Dr, Leber with VSP (my insurance provider) on the phone and that's when VSP heard Dr, Leber admit what he did and VSP refunded my cost.
by Anonymous
February 08, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 10, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 30, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider answer all of your questions?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
November 21, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 01, 2011
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Map and Directions
20542 N Lake Pleasant Rd Suite 107, Peoria, AZ 85382