James Edward Hill, O.D.

James Edward Hill, O.D.
4318 Northern Pike, Suite 102 Monroeville, PA 15146
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
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Waller County. submitted by Britt M. Jones ID#: 78768 and AKA: James Walker, Matus, please use open records with "AKA" all known aliases or "also known as " which both are LEGAL.
by Britt Moris Jones xxx.xxx.99.65
October 27, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider compassionate to you and your situation?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
by Anonymous xxx.xxx.239.221
June 20, 2014
It is very simple. Dr. Hill is amazing . He is extermely knowledgeable and takes the time to explain to you what his findings are. He personable and thoughtful and I would go anywhere else. The office is conveinently located and easy to find. Those are the good things. Unfortunately, Dr. Hill isn't the only one in the office. Jim, his secretary, is miserable. He is always rude and in a foul mood. He inappropriately flirts with young/minor women. He argued with me for days over what I owed the office when I knew something was wrong. I politely tried to tell him something wasn't right and he kept cutting me off or talking over me. He refused to fax my prescription because I had a balance. It turns out he never applied my insurance. No appology, he just got madder because he was wrong. Miserable human being and has been so for years but not enough to make me consider leaving Dr. Hill.
by Anonymous xxx.xxx.180.136
April 18, 2014
I have been visiting Dr. Hill since I was a teenager and even though I am no longer living in the area and his location isn't as convenient anymore, I have no plans to switch providers. I will gladly drive an hour for care that I can count on! Dr. Hill is very thorough and knowledgeable and his primary concern is my safety and comfort, He always takes the time to ask how I have been and what has been happening since the last appointment. No impersonal, assembly line type of appointment in this office! He always addresses any concern or question that I have completely and the staff always goes out of their way to help me with anything I need. I know I can always count on them.
by KMIL xxx.xxx.62.178
January 13, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this provider to others?
I Already Have
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Sandy xxx.xxx.54.151
October 09, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office clean?
Yes everything was neat and sterile
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.99.93
May 03, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.131.56
March 04, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by moon star xxx.xxx.49.196
November 10, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Joanne xxx.xxx.59.201
October 22, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.28.1
October 18, 2012
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