Aquarius

Aquarius
Aquarius 816 Se 2Nd St
Lawton, OK 73501

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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I felt absolutely fantastic after my massage. I left feeling completely relaxed and rejuvenated. It was the best I've ever had. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Steve
XXX.XXX.156.25
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by Anonymous
XXX.XXX.200.165
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed.
by jpw
XXX.XXX.216.26
When comparing them to others I have visited for the same condition, they are among the best I have seen. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. During my massage, I asked them to change their technique a little. They changed it right away, and adjusted the massage to make sure it was exactly the way I wanted it.
by Anonymous
XXX.XXX.166.66
Did the massage therapist end your session early?
Yes! They didn't give me the full massage I paid for
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
XXX.XXX.142.42
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did the massage therapist end your session early?
Yes! They didn't give me the full massage I paid for
by Anonymous
XXX.XXX.136.97
Did you feel like the massage therapist personalized your massage?
Not at all. They were on auto-pilot the entire time
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Were you able to relax during your appointment?
Not really, I was a little uneasy
Would you recommend this provider to others?
Absolutely Not
by Anonymous
XXX.XXX.211.207
Was this provider's staff friendly?
No, they were rude
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did the massage therapist play relaxing music during your massage?
No, the music wasn't relaxing at all
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
by Anonymous
XXX.XXX.215.28