Katies Health Spa

Katies Health Spa
Katies Health Spa 3715 Poplar St
Erie, PA 16508

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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was the waiting area spacious enough?
Yes
by Anonymous
XXX.XXX.76.113
Would you recommend this massage therapist to others?
Absolutely Not
Was the wait time for your appointment reasonable once you got to the office?
No
How would you rate your experience with this provider?
Not good
Did you think that this provider was thorough with you during your appointment?
No
Was your massage therapist knowledgeable and experienced in the different types of massages?
Not at all. They barely knew how to do anything
by tinasilvis
XXX.XXX.123.29
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the massage therapist ask you about your preferences for the massage before beginning?
Yes, they asked about my preferences
Did this massage therapist answer all of your questions?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
XXX.XXX.140.155
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did the massage therapist use clean sheets?
Yes! They looked brand new!
Are you going to visit this provider again?
Without a doubt!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
XXX.XXX.4.113
Was the waiting area spacious?
Yes, extremely spacious
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this massage therapist apply enough pressure during the massage?
Yes, I was able to relax very quickly
by Anonymous
XXX.XXX.92.198
Did you feel like the massage therapist personalized your massage?
Absolutely! They vary their technique every time I visit
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
XXX.XXX.4.113
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the massage therapist respect your privacy?
Yes, they respected my privacy
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
XXX.XXX.73.65
Was this provider's office clean?
It could have used some cleaning
by Anonymous
XXX.XXX.131.178