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Matthew Schwarz, MD

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Matthew Schwarz, MD
Southwest Idaho Ear, Nose & Throat Associates - Boise
(7 Reviews)
> Get Phone Number & Directions
900 North Liberty Street, Suite 400 Boise, ID 83704
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Their staff is very friendly and professional; I felt welcome. I've already told friends and family about the positive experience I had with this doctor. The chairs in their waiting room at this doctor's office weren't the best but they served their purpose and I couldn't complain. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. It's usually possible to get the appointment time that works well with my schedule. The practice is very busy, so wait times can vary, but the staff and physicians make great effort to see folks a quickly as possible.
by Btdt xxx.xxx.85.44
April 07, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider promptly return your phone calls?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.243.100
July 29, 2013
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They have a very good professional reputation. I know that I'm under the care of an expert. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by katie
January 23, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by dc
January 05, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 20, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 13, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
August 19, 2011
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Map and Directions
900 North Liberty Street, Suite 400, Boise, ID 83704