Phillip Knapp, MD,OD

Phillip Knapp, MD,OD
11852 Shaffer Dr, Building M Littleton, CO 80127
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider friendly?
Yes
by Anonymous xxx.xxx.206.92
June 23, 2014
Over the years now, I have received excellent vision care from Dr. Knapp.
by Laura xxx.xxx.128.6
August 01, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.237.98
April 01, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.197.121
January 16, 2013
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They sold glasses at their practice, but their selection was just terrible. There was nothing there that I liked. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I love Dr Knapp, he has been treating my son, husband and self for years. He diagnosed a particular visual defect in my son and got us to the right specialist for correction. I would recommend his office highly to ANY one. His staff is always extremely friendly, helpful and knowledgeable. He uses great high tech computer imagining of the eye and always gives you a print out of what your particular issues are and what you as a patient can do to keep healthy eyes. KP
by KP xxx.xxx.183.226
November 16, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.217.146
November 15, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you recommend this optometrist to others?
I Already Have
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.133.198
November 12, 2012
Did this provider have reasonable prices?
Absolutely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.164.83
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.163.55
May 06, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 31, 2012
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