Byron Brent, MD

Byron Brent, MD
Premier Eye Care - Seton Northwest 11111 Research Boulevard, Suite 170 Austin, TX 78759
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
My visit was very pleasant Im very happy with my decision... This was a lucky one, since i just choose it since they are in network for my insurance. But Doctor Brent and Staff are Awesome and very Professional. Recommend them 100 %
by Sophie xxx.xxx.31.185
October 28, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Was this provider friendly?
Extremely Friendly
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by John xxx.xxx.199.2
July 07, 2014
Originally, I started seeing Dr. Brent due to a friend's referral. That was over 10 years ago:) The treatment I receive today is the same as it was when I very first walked in. Friendly, in a timely manner (hardly ever do I have to wait and at that it may be 15 minutes at the longest), and comprehensive and cummalitve. Over the years, my eyes have changed. Dr Brent has made sure I understand what is going on every single visit. His staff is also the same way - if I ask a question it is not a big deal. I have also found the staff to be long term - which speaks volumes to me about Dr. Brent.

I HIGHLY recommend Dr Brent.
by Katrina xxx.xxx.129.2
November 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.185.195
August 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.143.9
August 10, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
January 23, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 17, 2012
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited.
by Anonymous
December 21, 2011
Does this provider remember you by name?
Sometimes, but not always
Did you feel safe in this provider's care?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
December 13, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 26, 2011
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