Kenneth Mair, MD

Kenneth Mair, MD
Diabetes & Endocrine Assoc 1325 Pennsylvania Ave Ste 560 Fort Worth, TX 76104
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Really liked Dr. Mair..had a good visit but saw him 2 weeks ago and still waiting to hear from his nurse to set up a procedure he says I need. I have called a couple times and no return call...called the operator to talk to a person and she said she would make sure the nurse got my message..that was a couple days ago..still no call...Im at a loss.
by lauriee2 xxx.xxx.192.52
January 19, 2018
Would you recommend this endocrinologist to others?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have reasonable prices?
Yes
Was this endocrinologist friendly?
Yes
by Anonymous xxx.xxx.156.15
June 23, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Bob xxx.xxx.215.179
July 11, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Does this endocrinologist use current and safe equipment?
Yes
by Anonymous
November 21, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was so incredibly happy with the extreme friendliness of this doctor. It's something I look for in health care providers and found it here. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by LLJ
October 27, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Happy customer
October 26, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this endocrinologist's office?
Extremely comfortable; I could have fallen asleep
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 01, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 01, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 11, 2011
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