Rex Matthews, MD

Rex Matthews, MD
Southwestern Ped And Allergy C 8220 S Pennsylvania Ave Oklahoma City, OK 73159
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
How do I get my sons records now that he is passed away
by Brettney xxx.xxx.253.170
July 22, 2019
Dr. Rex Matthews has died! sorry 8/27/2013
by DirkDiggler xxx.xxx.85.143
August 27, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this asthma - allergy specialist's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.175.12
February 20, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Destiny xxx.xxx.127.102
December 07, 2012
My 3 kids have been patients of Dr. Matthews for years, and when we first started his staff was great, nice, helpfull and I absolutely loved Dr. Matthews. I even moved to another city, and still take my children to Dr. Matthews because I trust him with my children and he is an excellent Dr. It took a couple of years, but finally got my child on the perfect combo of meds to control her asthma. But for the first time I am disgusted with Dr. Matthews office staff and nurses. I have never been treated rudley until recently. And for the first time in all these years, I was unable to get my kids into see Dr. Matthews, because the office staff thought that my child didn't need to see him. I am the mother and knows my children and Dr. Matthews has never denied my kids, and he only see's them when they are sick or asthma related. I had to take my children to Urgent care, turns out they all 3 had bronchitis, ear infections and sinusitis. Because of his office staff and nurses, I am contiplating moving my children to another doctor regardless of my likeness for Dr. Matthews, because his office staff his rude, nasty and hatefull to his patients parents, don't full fill there job duties and then get hatefull, deny the Dr seeing the child because they don't deem it necessary. Really disappointed and hope Dr Matthews see's this post
by disgustedparent xxx.xxx.112.96
November 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.145.60
April 14, 2012
The Doctor's nurse was extremely rude! The answering service always says "the office is currently closed" or "the office is closed for lunch from 12 to 2". It takes numerous calls just to get through to someone. Dr. Matthews is great, but not worth it to have to deal with the office procedure and treatment by the nurse.
by concerned mother
February 27, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
January 10, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
December 01, 2011
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's office clean?
Yes everything was neat and sterile
Did this asthma - allergy specialist answer all of your questions?
Yes
by Anonymous
October 31, 2011
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