Marshall Kelley, MD

Marshall Kelley, MD
Pediatric & Adolescent Med 346 Maine St Lawrence, KS 66044
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.154.205
April 04, 2013
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.86.204
December 10, 2012
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Would you recommend this pediatrician to others?
I Already Have
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Crystal xxx.xxx.241.154
October 23, 2012
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the waiting room chairs comfortable at this pediatrician's office?
Not really
by Anonymous
December 16, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 11, 2011
Their staff was not friendly at all, I didn't feel welcome there. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Steven
October 07, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
July 12, 2011
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 13, 2011
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