Luciann Hruza, MD

Luciann Hruza, MD
Clayton Dermatology 6744 Clayton Road, Suite 210 Saint Louis, MO 63117
Add a Review

Consumer Feedback

(46 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
great Dr but will be switching due to payment practices - 1) they don't allow you to pay via credit card w/a mail in invoice; you are forced to physically to the office to pay w/credit card - ridiculous waste of time 2) nickel & dime charges - have a complete body check up for suspicious moles 1x/yr, if she sprays you with the freezing liquid on just (1) tiny spot, there is an upcharge of $129. She will just spray you & not tell you there is an additional charge. Again ridiculous. 3) Expired products - purchased a product that only had a couple months left on the date for $60 and they explained that dermatology products are dated like this & it is normal. I don't buy that theory as I've bought other products from other derm offices and they are not even close to expiration.So again, great Dr no complaints about her but can't live with their ridiculous policies. Voiced concerns to person at desk and said I'll not be coming back but it didn't concern her.
by anonymous xxx.xxx.144.242
July 24, 2014
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.225.145
January 13, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.56.60
September 09, 2013
Was the waiting area spacious?
No, but I can always find a seat
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Would you recommend this dermatologist to others?
I Already Have
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.119.229
March 18, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Beverly Brannan xxx.xxx.48.238
November 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.218.29
July 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Njn1008 xxx.xxx.201.31
June 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.200.240
April 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.0.67
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.178.19
March 14, 2012
Add a Review