Elizabeth Franczyk, MD

Elizabeth Franczyk, MD
Elizabeth M. Franczyk, MD 1050 Martin Luther King Drive, Suite 42 Centralia, IL 62801
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Does the provider's staff maintain a professional appearance?
Definitely yes
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
by steve xxx.xxx.159.194
March 10, 2014
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Does this provider have helpful information available online?
Yes
Did you experience unnecessary pain during your visit?
No
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Shandi Whited xxx.xxx.190.165
February 15, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous
February 21, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 13, 2011
Our family LOVES Dr. Franczyk!! She truly loves children and is ALWAYS in a pleasant mood!!!! IF WE MOVED I WOULD DRIVE HOURS FOR HER!
by John
November 30, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your appointment?
Yes
by Anonymous
August 23, 2011
I am a little disappointed with how outdated the examining rooms are. The toys are very old & used :) & the size of the waiting & examination rooms are small. I was a little surprised when I saw the quality of their equipment. It was fairly current, but it's time for an upgrade. The push pedal waste cans are all broken, so that if you want to throw something away, you have to physically touch the trash can! This is the case in all the exam rooms & the waiting rooms. I like this office because they are easy to get ahold of and to get an appt,
by Liz R.
August 08, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you recommend this provider to others?
I Already Have
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
by Anonymous
June 16, 2011
The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. . When I first opened the door to their office, I noticed a faint but distinctly foul odor. It wasn't unbearable, but it definitely wasn't enjoyable. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. My biggest complaint is the trash can push peddles don't work in ANY of the rooms, so if you wash your hands you have to touch the lid to throw away you paper towel. About a year ago, I phoned the hospital housecleaning dept. of this and obviously they did nothing about it.
by Sheila
May 31, 2011
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Was this provider late to your appointments?
No, they were on time
Does this provider use current and safe equipment?
Fairly current
by Anonymous
April 07, 2011
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