South Carolina Neurological Clinic

South Carolina Neurological Clinic
South Carolina Neurological Clinic 1333 Taylor Street, Suite 1-C Columbia, SC 29201
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
The office staff seems to have changed from last year and are not as friendly and compassionate as they use to be. When I called about a prescription request that had been faxed to my doctor, the only response that I received were they had received many and were working on them. The only problem with this is that the company that was shipping the medication was waiting on a reply before they could ship the medicine to me. This is an injection that I give myself weekly(Tuesdays). I've been with this doctor/practice for around 24 years and have never had this problem.
by Pam xxx.xxx.210.172
January 08, 2016
I was sent here for a test for carpel tunnel. My appointment was at 3. I arrived at 2:35 pm since I was a new patient. I turned in the paperwork at 2:50. I wasn't called back to a room until 4:00 pm after I asked the receptionist if they had skipped me. No, she stated "You just have to wait". The Dr. was pleasant enough. Small talk made the test take longer, but not a big deal. Once the Dr. left the room, I put my shirt on and waited for the nurse to let me know what to do next. I sat there for another 15 min. I believe they were checking the rooms before going home when they came to the room where I was. The lady looked at me and said Your done, you can go. i told her I hadn't been there before and wasn't familiar with the procedures.
by R. Small xxx.xxx.157.106
December 23, 2014
Was this doctor's staff friendly?
No, they were rude
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Yes
Did you feel that your visit with the provider was time well spent?
No
Were the staff members able to answer your questions?
Not at all
by Linda Shealy xxx.xxx.220.212
May 16, 2014
Was this doctor's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor friendly?
Not Really
Did this provider seem up-to-date with the current advancements in their field?
Not really
by Anonymous xxx.xxx.116.250
April 27, 2014
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Miss MS xxx.xxx.34.143
October 08, 2013
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Becca
November 07, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 22, 2011
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