Carolyn Hart, MD

Carolyn Hart, MD
Presbyterian Family Sleep Center 1900 Randolph Road, Suite 300 Charlotte, NC 28207
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.97.150
July 29, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy a little tricky to find. I paid my copay & later rec'ed a bill. I kept my receipt, thankfully so keep ur proof of pmt.
by Christy xxx.xxx.148.222
July 19, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 03, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 16, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Jane Doe
July 14, 2011
My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I got an appointment quickly. I've never had to wait too long.
by EM
April 11, 2011
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