Fernando Indacochea, MD, IMG

Fernando Indacochea, MD, IMG
Grant Memorial Pediatrics 203 Judy St Petersburg, WV 26847
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They were cold and not friendly enough. I didn't feel at home here. They paid close attention to me and all of my questions were answered. Their staff was not rude, but they didn't go out of their way to make me feel welcome. Based on my experience, I wouldn't recommend this doctor to my friends or family. I had heard of a new treatment and asked my provider about it. They seemed to have heard about it but wanted to get more information about it before considering it as useful. The office manger was very rude and very unprofessional. She acts like she is better than the office staff. She was more worried texting on her cell phone than doing her job!!!! She needs fired!!!!
by Anonymous xxx.xxx.247.183
June 20, 2014
by Anonymous xxx.xxx.202.121
October 24, 2013
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Do other parents within your community respect this pediatrician?
Yes, they are respected
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.201.170
December 18, 2012
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Sf xxx.xxx.53.182
December 18, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Michelle Wimer (Melvin & Mason Mom ) xxx.xxx.129.10
November 24, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.126.167
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.63.215
August 21, 2012
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
No, but they thoroughly explained why every vaccination was important
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
by Anonymous
July 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
March 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer any coupons, discounts or promotions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 28, 2011
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