David Holzsager, MD

David Holzsager, MD
Hampton Roads Pediatrics 23 Manhattan Square Hampton, VA 23666
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the pediatrician ever make you feel like an inadequate parent?
Sometimes, I felt a little ridiculed
by Anonymous
April 11, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Their office was clean enough, nothing special though. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I wasn't worried about their equipment. It was safe and well taken care of. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment.
by pnf
March 29, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
March 03, 2011
This practice has some of the absolute worst employees/staff I have ever encountered at a doctor's office. Front desk staff are rude, short, negative and unprofessional. The office manager is not any better or easier to deal with. Horrible customer service and complete lack of professionalism for a doctor's office. Waits are ridiculously long (at least 30 minutes, sometimes I have waited with my children for up to an hour before seeing the dr), administrative/office/receptionist staff so unprofessional and difficult to deal with. Billing department is unorganized and unreliable. They froze my account and I was unable to schedule appointments for my kids to see the doctor because their office messed up a billing balance due to their unorganization and ignorant office staff. Made zero attempt to conact me about the mistake & took me through hours of back and forth between their office and insurance company over their office mistake!! If you are considering this practice for your children, DON'T!! A true nightmare to deal with.
by jfs142
August 06, 2010
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