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Jasmin Patel

Wellness.com Featured Provider
Jasmin Patel
The Linda E. Cardinale Multiple Sclerosis Center at CentraState
(13 Reviews)
Office

(732) 294-2505

 901 West Main Street, Building A Freehold, NJ 07728

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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I am extremely unhappy with the staff there. They are always overbooked, takes about 3 weeks to get an appt. I had very time sensitive material that just needed to be filled out by a Dr. I had to wait a week for an appt, which I did not need- I really only needed to speak to him on the phone briefly. I had to get bloodwork and then wait another 2 weeks for an appt which was scheduled wrong by his staff. They scheduled my EEG 2 days AFTER my appt with him. He asked me why I was there. I said your staff scheduled this. I canceled my EEG and I won't be going back. I will probably lose my license now over his completely incompetent staff. Too bad bc he is a good doctor.
by Jill xxx.xxx.165.195
January 17, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this neurologist friendly?
I didn't feel very welcome
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.128.96
June 24, 2013
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.255.56
December 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.172.210
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Sure
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.149.3
March 09, 2012
Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. Some of the staff is more often rude and seem to care more about themselves. The receptionist comes to the exam room with you and asks health questions and takes blood pressure so they seem too cheap to pay for a qualified medical person to do these things. They close down the phones every day for a long extended lunch period even though there are always at least 4 or 5 support people there who could be available to help their patients by phone if they had any interest in doing so. Sometimes the only time I can call them during the day is during MY lunch period at work so why can't they assign each person a portion of the lunch hour (LONGER) to answer the phones and help the patients who call? They REFUSE to ever call a doctor when he is out of the office no matter how severe your problem is or how badly you need you need to speak with your own doctor. The other doctors sometimes refuse to assist when one doctor is out of the office. They contact each other by email even thoug they are in the same office and they seem treat it as a referral when one of the doctors in the group helps out another. It really is ALL ABOUT THEM. They do not make it all about the PATIENT as it should be. These people in general have no idea thet they are servicing sick people who are there for their help. Your patients need help, have varying degrees of pain and discomfort, and count on you to make they feel better. Be nicer to them. It's not about you! Take better care of your patients. None of this refers to the qualityof their medical care which I cannot speak to for the group. But as a medical office these people are the worstthat I have ever seen. They are an embarrasment to the medical profession, and if a member of my family needed a neurologist I would head in the opposite direction and NEVER bring them here.
by soon to be ex patient of the group
March 02, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
February 03, 2012
Was this provider's office easy to locate?
Fairly Easy
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
January 06, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I will definitely refer my friends and family here. They were great and I think more people should know about them. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Mary
October 21, 2011
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
August 10, 2011
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Map and Directions
901 West Main Street, Building A, Freehold, NJ 07728
Website https://findadoctor.atlantichealth.org/provider/Jasmin+Patel/2611520?unified=jasmin patel&sort=networks,availability_density_best,relevance&from=search-list
Primary Specialty

Psychiatrist

Practice The Linda E. Cardinale Multiple Sclerosis Center at CentraState
Gender Female