Jacqueline Littzi, M.D.

Jacqueline Littzi, M.D.
New Canaan Ophthalmology 125 Main Street New Canaan, CT 06840
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I believe Dr. Litzzi is a competent doctor but her office staff in the New Canaan office is horrible. I agree with the review that questioned her business practices. Whether intentional or out of ignorance I was overbilled for services and given the run around when trying to straighten it out.
by Not worth the aggrevation xxx.xxx.170.178
June 21, 2016
I trust Dr Littzi which is saying a lot for me. She's decisive and willing to explain, listens and is actually quite thoughtful.
by ShibaMom xxx.xxx.216.116
January 29, 2016
Dr. Littzi may be a competent doctor but she is not very nice. I saw her a few times because she was located in the town where I live. At one point I had paid her via online bill pay, which unbeknownst to me, sent checks with a 90 expiration date on them. She sat on my check for 100+ days and it was kicked back by the bank. She then wanted to charge me $25 for the check not going through even after I explained that there was plenty of money in the account and that it was her bad business management that caused the check to bounce in the first place. It was stated on the check that it was good for 90 days, that is more than ample time to get a check deposited AND her office was located across the street from her bank. ACROSS the damn street. Her attitude and the attitudes of her office staff were horrid. I am completely convinced that the anonymous reviews that speak of good service are made up by her own staff. Attitude must be a genetic problem because her sister the dermatologist is hideous with children or anyone coming in for a non-cosmetic procedure. She can't get rid of you fast enough.
by Melissa xxx.xxx.186.206
January 05, 2015
My baby hurt his eye and Dr. Littzi and her staff were great with her. I came early and they took us right in when they saw she was crying.
Thank you so very much for your caring and kindness and the baby feels much better today.
by Kevin xxx.xxx.248.233
November 07, 2014
The doctor is very kind person. I am very worry that I can see again and my eye is hurt much. the doctor talk very calm and she is gentle clean my eye.

When I come back she give me sample to save me money and she is smile much.

I love this doctor very much.
by Maria xxx.xxx.230.4
November 07, 2014
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Did this provider spend time asking questions and listening to you?
Definitely
by jim xxx.xxx.187.114
April 17, 2014
One thing I know for sure is that they will never get a recommendation from me. Their eye care equipment was some of the oldest equipment I have ever seen. I was a little disappointed that the staff was not more helpful when I called with my questions and concerns. This appointment was clearly not time and money well spent. I should have gotten a better recommendation from someone.
by Anna K xxx.xxx.185.186
March 13, 2014
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. It was easy to get the appointment time that worked for my schedule. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They paid close attention to me and all of my questions were answered. The doctor spent extra time with me to discuss various issues pertaining to quality care. I highly recommend Dr. Littzi
by Bruce xxx.xxx.39.222
November 26, 2013
Dr. Littzi is definitely smart and probably a good physician, but I didn't trust her business practices.
by Anonymous xxx.xxx.96.21
October 11, 2012
I am a nurse and have never had a more horrid experience with a "dr" I had a 4 year old wth a serious eye injury and after 2 hours I got a call back from this woman who when I asked her which Dr she was and from where (because my toddler was being seen by THREE different specialites that day she said "I have to go, do you want to speak to me or not" I promise this is true. I replied"you just answered my question " and I hung up. Everybody should know this and NEVER go here can you imagine-treating a mom of an injured toddler like that-should have her liscence , if she has one, taken away. DONT GO-go to Dr Afran in westchster instead. I drove 1 hour to see him rather than going 5 minutes ( I live in New Canaan) to avoid this horror of a woman.
by anonymous xxx.xxx.251.224
June 30, 2012
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