Matthew Farrell, MD

Matthew Farrell, MD
Brookfield Family Medicine 60 Old New Milford Rd Brookfield, CT 06804
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous xxx.xxx.48.224
April 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.232.22
April 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.233
April 10, 2012
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They have really great customer service here. They always put their customers first, regardless of the situation. They always made sure that I wasn't in any pain. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Martina Townsend
February 24, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
February 10, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was left in the appointment room by myself, but they eventually returned. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by David
January 09, 2012
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes
by Anonymous
January 04, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 03, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
November 30, 2011
Does this family doctor use current and safe equipment?
Yes
Was this family doctor's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes
by Anonymous
November 18, 2011
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