David Franke, DPM

David Franke, DPM
Dr. Franke and Catania 600 Davisson Run Rd. Clarksburg, WV 26301
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does the provider's staff treat you well?
Yes
Was this provider's staff friendly?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.113.21
August 12, 2014
Is this provider easy to reach in an emergency?
Yes
How would you rate your experience with this provider?
Better than most
Were the restrooms well-stocked at this provider's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.54.192
July 28, 2014
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Does this podiatrist use current and safe equipment?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this provider take that extra step to make you feel special?
Absolutely
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.38.139
March 10, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have helpful information available online?
Yes, but its hard to find
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.116.2
January 22, 2014
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.226.236
October 11, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.255.147
April 10, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
February 06, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this podiatrist to others?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 27, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Would you refer this provider to a family or friend?
Yes
by Anonymous
December 05, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 18, 2011
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