Rbut Their staff was friendly enough, The receptionist has become friendlier as I have made repeated visits. The nurse who took my vitals was very easy to talk to. Their equipment was current, nothing special though. I wish they would update it a little more. I was very satisfied with my visit with this doctor. I appreciate that Dr B talks to me like I have a brain. My last doctor was not good about explaining things to me. They were helpful and I left feeling encouraged. I believe I can comfortably talk to this doctor about anything.
The magazines in the waiting room did not affect my visit in any way.
I feel like this office is very understaffed. Everyone is always rushed. Dr Birlenbach is very nice however he is getting very forgetful and sometimes needs to be reminded several times of the prescription refills you talked about as well as other concerns. Also his staff is very slow at refering and sometimes it takes a few phone calls to get them to get paperwork done. I think they need to stop taking on so much or get help.
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